Ankla Azul Diving Center – Privacy Policy

In compliance with Colombian regulations (Law 1581 of 2012 and Decree 1377 of 2013), the website www.anklaazul.com — owned by Ankla Azul — is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains what data we collect, how we use it, how it’s protected, and your rights as a customer.

1. Information We Collect

When you book or participate in activities with us, we may collect the following information:

Full name and contact details (phone, email, address).
Emergency contact information.
Health and medical details relevant to diving.
Diving certifications and experience information (if applicable).
Equipment sizes for proper gear fitting.
Date of birth.
Government-issued ID or passport number (required for insurance purposes).

2. How We Use Your Information

Your information is collected and used only for:

Bookings: To confirm, organize, and manage your reservation.
Communication: To contact you about your dive, updates, or changes.
Safety: To ensure safe diving practices and respond in case of emergencies.
Records: To meet insurance and regulatory requirements.

3. Photos & Videos

During your dive experience, our team may take photos and videos for you. Edited copies are shared with you as part of your diving experience.
We may also use selected photos or videos on our social media platforms and marketing materials to share the beauty of diving in Bahía Solano.
If you prefer not to have your images used publicly, you can request deletion or opt out at any time, and we will respect your choice.

4. Data Protection

We take the security of your information seriously.

All data is stored securely with restricted access only to authorized staff.
We use appropriate physical and digital safeguards to prevent unauthorized access, loss, or misuse.

5. Your Rights

In accordance with Colombian law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data — except where we are legally required to keep records.

⚠️ Important: For safety and legal purposes, certain documents — including liability waivers, responsibility releases, and insurance-related records — must be retained by Ankla Azul for a minimum of 10 years and cannot be deleted earlier.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us directly via WhatsApp

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More Than Kicking Your Fins

At Ankla Azul, diving is more than kicking your fins. It’s patient teaching, sharp safety, and real care for the place we call home. As an SSI Instructor Training Center and an SSI Blue Oceans Center (2025 award), we blend skill-building with ocean awareness—Fish ID, coral nursery work, community education, and rescue support—so every dive grows confidence and respect for Bahía Solano’s wild Pacific.

What Divers Say

Nicole Reynolds

I spent three days with the Ankla Azul team for scuba diving and it was an incredible experience. The team knew the area very well and was able to speak both Spanish and English to make sure everyone was on the same page. Ja, the main dive master and instructor, takes pride in his diving excursions and it’s clear he has a huge love for Bahia Solano and the wildlife here. We got lucky on our first dive and saw a whale shark, sea turtles, tons of moray eels, pufferfish and even a manta ray! They have a variety of diving sites for all divers as well as some for Advanced divers.

I will absolutely be coming back to dive with them again after I get my Advanced certification & hopefully for humpback whale season too!

Vinha Damanta

I did 3 dives with the guys from Ankla Azul and all three were great. Although out of season for the whales we saw lots of fish, huge Murray eels, sardines, butterfly fish and many other. The diveshop gives much attention to safety and following the right procedures which gives you a very safe feeling. They have excellent gear almost new do they kit you out like a pro. The boat is also top of the notch. A very good experience and very recomendable.

Adèle B.

Absolutely amazing experience!
The dive was unforgettable, we could hear the whales singing underwater the entire time, and just as we got back on the boat, we saw them at the surface. The team at Ankla Azul is super professional, the equipment is top quality, and everything felt very safe and well-organized. I highly recommend diving with them. It was truly an unforgettable experience! 🐋💙

Gloria Guillin Cuello

This time, I did my first dive with Ankla Azul and three other friends. The experience was spectacular, from the beginning of the training to the practice session. Our instructor demonstrated kindness and knowledge, providing us with a safe guide. The boat was spacious and comfortable, and the dive site was beautiful. I appreciate and recommend the experience Ankla offers.

Magda K

The dive center impressed us a lot – the equipment was top quality, making every dive comfortable and safe. They pay great attention to safety, which is really important and gives complete peace of mind throughout the experience.

Between dives, tasty snacks were served on the boat, which made the time on the water even more enjoyable.

Our instructor, Miguel, was incredibly helpful, friendly, and full of humor. He also helped us organize jungle tours and a trip to El Valley to watch the sunset. Besides scuba diving, we had the chance to try freediving, which at the waterfall was an absolutely unique experience.