Ankla Azul Diving Center – Terms & Conditions

Welcome to Ankla Azul. By booking and participating in our diving activities, you agree to the following Terms & Conditions. Please read them carefully before confirming your reservation.

1. General Agreement

• These Terms & Conditions apply to all bookings made directly with Ankla Azul Diving Center, whether through our website, email, WhatsApp, or in person.

• By confirming a booking, you accept these terms for yourself and any participants you register.

2. Eligibility & Health

• All participants must meet the minimum health and fitness requirements for scuba diving.

• Certified divers must present proof of certification.

• Non-certified participants must complete training programs as required.

• Divers are responsible for accurately disclosing all medical conditions. Failure to do so may result in denial of participation without refund.

3. Safety & Conduct

• Safety is our top priority. All divers must follow the instructions of our professional dive guides and instructors.

• Ankla Azul reserves the right to refuse service or remove participants from activities if their behavior endangers themselves, others, or the environment.

• Alcohol, drugs, or any substance that impairs judgment are strictly prohibited before or during diving activities.

4. Environmental Responsibility

• Divers must respect marine life and local regulations at all times.

• Touching, collecting, or disturbing marine animals and corals is not permitted.

5. Payments & Fees

• A 30% non-refundable deposit is required to confirm any booking.

• Full payment must be completed before the scheduled activity.

• Additional fees may apply for equipment damage, lost gear, or services not included in the original booking.

6. Liability Waiver

• All participants are required to sign a Responsibility Release & Liability Waiver before diving.

• Diving activities carry inherent risks. By participating, you acknowledge these risks and agree not to hold Ankla Azul liable for incidents arising from non-compliance with safety rules or undisclosed medical conditions.

7. Cancellations & Refunds

• For details on cancellations, deposits, and refunds, please refer to our Cancellation & Refund Policy.

8. Privacy & Data Protection

• For details on how we collect, use, and protect your data, please refer to our Política de privacidad.

9. Governing Law

• These Terms & Conditions are governed by Colombian law.

• Any disputes will be subject to the jurisdiction of Colombian courts.